Many problems that an organization experiences with its customers can often be traced back to poor communication

Why the toy industry is keen to support the trend towards an international certification of social auditors

What are the implications of IPC’s move to include approval within its portfolio of activities?

INform quizzes a panel of well-known certification bodies about some of the common difficulties auditors face 

Do factory audits really improve employees’ working conditions?

As the pressures of globalization and liberalization increase, legal compliance is often overlooked but there are benefits to integrating it with risk and process management

Investigating a range of new initiatives aimed at pulling the certification industry out of the doldrums